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FAQ
  1. What is LandscapeExchange?
  2. Does LandscapeExchange have customer service people?
  3. I forgot my password, how do I log in?
  4. How much does LandscapeExchange cost?
  5. How does LandscapeExchange operate if it does not cost anything to use?
  6. Why should I set up an account?
  7. If I have an account does that mean contractors & professionals will automatically contact me?
  8. How do I load the pictures of my property on to LandscapeExchange and where do they go?
  9. Can I make changes to my account after I create it?
  10. How are contractors/professionals going to contact me?
  11. Does it matter where I live for using LandscapeExchange?
  12. Can I just use LandscapeExchange for looking at pictures/ideas?
What is LandscapeExchange?
LandscapeExchange was built by professionals and consumers who were unsatisfied with the current experience between service providers and homeowners in the landscaping industry. Giving your personal information to service brokers can lead to an unwanted volume of phone calls that leaves both consumers and service providers frustrated.

LandscapeExchange attempts to address this with a service where consumers can browse a large library of designs and use pictures to communicate with local service providers on what they want to get done. The communication is done over the internet on your terms, which means you only share what you want with service providers. Get advice, quotes, bids and more*; all for free!

Does LandscapeExchange have customer service people?
You bet we do! Just simply click Contact and we will be back to you with an answer to your question within 24 hours!

I forgot my password. How can I log in?
You can send a password reset request to the email registered with your account. Unfortunately, your old password cannot be recovered because we store your password with one-way encryption for your security.

How much does LandscapeExchange cost?
It is FREE! If you are a homeowner using LandscapeExchange, it will not cost you a single dime at any time to use.

How does LandscapeExchange operate if it does not cost anything to use?
The service professionals using LandscapeExchange are charged a small fee for use. This is how LandscapeExchange is able to stay online and continue to provide outstanding results for our homeowners.

Why set up an account?
By setting up an account with LandscapeExchange, you can save your favorite designs and get contacted by professionals to get advice and quotes* on getting work done.

If I have an account does that mean contractors & professionals will automatically contact me?
Not unless you want it to. One of the great features to LandscapeExchange is that our homeowners will have the ability to turn on or turn off their information from being viewed by Professionals and Contractors. This way you can continue saving pictures and browsing our site with the up-most of privacy. But if and when you decide it is time to get that job done, just turn whichever projects you want to work on!

How do I load the pictures of my property on to LandscapeExchange and where do they go?
After you sign up for an account, you can go to ACCOUNT > MY PROPERTY to add photos to give service providers a more accurate view of what they have to work with.

Can I make changes to my account after I create it?
Yes. Once you have created your account with LandscapeExchange, you can log into your account at anytime to edit your information. This goes for any written text and also pictures that you may have uploaded.

How are contractors/professionals going to contact me?
By default, you will get an email every time a contractor contacts you about one of your active "Saved Favorites". However, you can change the frequency of the emails by going to ACCOUNT.

Does it matter where I live for using LandscapeExchange?
Currently, LandscapeExchange is available in the United States.

Can I just use LandscapeExchange for looking at pictures/ideas?
Yes! LandscapeExchange was built to provide inspiration for homeowners.

* Please see our terms for more details.